What type of adsl line do i have

You will then be offered further options. Select Option 2 - Quiet Line Test. After about 20 seconds you will hear the message " Quiet line test ". This is repeated every 20 seconds until you hang up. There should be no audible noise between messages as this would indicate an issue with the line.

Remove the micro-filter and unscrew the two small screws to remove the lower half of the faceplate, exposing the Master Test socket. Connect the micro-filter to the Test socket. Repeat Step 1 to Step 3, but instead of connecting to the Master socket on the faceplate, this time connect to the Test socket.

Change the micro-filter for a known working one and repeat Step 1 to Step 3. Connect the RJ11 cable from the router, into the micro-filter and so into the Test socket. Confirm that the router is powered on.

Check the lights on the router. Sync light flashing indicates that the router is trying to establish sync. A steady sync light usually green on most routers would indicate sync is established. If sync is not established, change the micro-filter for a known working micro-filter. Wait a couple of minutes for the router to resync. If sync is not established, change the RJ11 lead for a known working one.

Again wait a couple of minutes to resync. If sync is not established, change the router for a known working router. The new router will need the username and password configured and the correct details for that particular connection When this has completed, if sync still cannot be established, this will be a 'no sync' fault condition.

Refer to No synchronisation. No synchronisation A 'No synchronisation' or 'No sync' fault means that the end user's router cannot synchronise, indicated by the DSL light on the end user's router flashing or remaining off. Confirm there's a dial tone present on the line. Check for PSTN related issues such as audible noise or dial tone problems. Confirm that the service has worked in the past and, if so, when was the problem first experienced?

Confirm all non-DSL devices are correctly filtered. Replace the micro-filters. Because it comes through the Openreach phone line network — which most homes are already connected to — it's the most popular type of broadband available, simply because it's so easy to sign up to and requires minimal installation in most cases. When ADSL broadband is installed, a microfilter is plugged into your phone connection. This separates the frequency of your phone line from that of your broadband connection.

It's this device that allows you to surf the web while chatting on the phone. While some of them also provide cable broadband or fibre broadband, ADSL broadband is by far the most commonly available. Not interested in having a home telephone line at home? Don't want to pay line rental every month?

ADSL and fibre are the two most common types of internet connection and serve most homes. Fibre broadband is fast becoming the de facto choice for new broadband connections thanks to its fast speeds and ever increasing availability.

The third option is cable broadband, which you get in certain cabled areas. Usually, but not always, this is provided by Virgin Media , which runs most of the cable networks in the UK. But less than two thirds of the country can get it. Below, we tell you more about the different types of internet connection. The cookie is used to store the user consent for the cookies in the category "Performance".

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